Shopee Express operates a dedicated warehouse, SOC1, located in Metro Manila, Philippines. This warehouse plays a crucial role in storing and efficiently processing orders for Shopee customers across the country.
This is evidenced by the high number of searches for the query “SOC 1” in the Metro Manila area, as indicated by Google Trends. It suggests that a significant number of Shopee users in the Philippines are actively searching for SOC in and around this region.
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SOC 1 Shopee Express Location
The reason for not publicly disclosing the official address of Shopee’s SOC 1 is due to the fact that the location of the warehouse can change according to operational needs. Therefore, the address of the warehouse is dynamic and deemed unnecessary for public knowledge.
As a result, the precise address of the Shopee warehouse SOC 1 may only be known specifically by Shopee Express couriers or the leaders of courier personnel in the field. This decision is made to maintain flexibility and efficiency in supply chain management and to ensure the security and sustainability of the warehouse’s operations.
Contacting Shopee Philippines
For any inquiries, concerns, or assistance, Shopee Philippines provides multiple contact options to ensure a seamless customer experience.
| Contact Method | Details | Operating Hours |
|---|---|---|
| Phone | (02) 8 880 5200 | 7:00 AM to 7:00 PM, Mon-Sun |
| Chat (Shopee App) | “Me” tab > “Chat with Shopee” | 7:00 AM to 1:00 AM |
| Help Center Website | Shopee Help Center | 24/7 |
| Facebook Messenger | Shopee Facebook Page | Response time may vary |
| @ShopeePH | Response time may vary |
How to Reach Shopee Customer Service
Shopee aims to provide comprehensive support through various channels, ensuring that customers can easily access assistance based on their preferences and needs.
Top Shopee Warehouses in Philippines: SOC 3, SOC 4, and SOC 2
1. By Phone:
Dial the main hotline at (02) 8 880 5200 during operating hours to speak directly with a Shopee customer service representative.
2. By Chat (Shopee App):
Initiate a chat through the Shopee app by navigating to the “Me” tab, selecting “Chat with Shopee,” and describing your issue.
