For online shoppers often grappling with stalled packages at Shopee Express’ NS9 Sorting Center, this article aims to alleviate concerns by providing critical information about the center’s location, address, contact details, operational hours, and Google Maps directions.
| Company | Contact Details |
| Shopee Customer Service | [email protected] |
| SPX Customer Service Phone | +603-2777-9222 |
Daftar isi:
Addressing the Enigma
The NS9 Sorting Centre, located in Negeri Sembilan, Malaysia, is situated at 249, Jln Industri Galla 13, Galla Industrial Park, 70200 Seremban. Identified as “Shopee Express SOC-NS9” on Google Maps, the center stands as a bustling hub handling numerous delivery vans transporting thousands of parcels from customers. Here’s the location URL for directions.
Unraveling Sorting Procedures
The “Parcel has arrived at sorting facility: NS9 Sorting Centre” status typically implies that the package is undergoing sorting. After completion, it transitions to “Parcel has departed from sorting facility.”
Delays and Their Underlying Causes
The time taken for sorting depends on the volume of incoming packages, generally not exceeding a day before parcels proceed to their next destination. Issues often arise when numerous packages necessitate re-sorting and simultaneous deliveries, especially during Shopee’s promotions and discounts.
Navigating Stalled Deliveries
As per @ShopeeMY Twitter CS, patience until the expected delivery date is advisable if your package is in the sorting process at NS9 Sorting Center. Should the package exceed this date, raising a complaint via Live Chat within the Shopee app or the Call Center, citing the anticipated delivery date, is recommended.
Solutions for Delayed or Missing Packages
For packages in good condition and awaiting Shopee Express’ onward delivery, extending the anticipated delivery date is a wise approach. However, in cases of damaged or missing packages, requesting a refund is permissible, with funds typically credited to your ShopeePay account within 3 x 24 hours.
The NS9 Sorting Center serves as a pivotal hub in Shopee Express’ delivery process. While occasional delays occur due to high volumes, crucial information remains accessible to alleviate concerns regarding package delays.
