Navigating through the world of online shopping, it’s not uncommon to encounter the intricacies of parcel delivery. For those utilizing Shopee Express services, particularly in Malaysia, shipments sometimes find themselves halted at the Johor Bahru (JHB) Sorting Centre.
In this article, we delve into the specifics of this sorting hub, providing essential information such as its address, contact number, operational hours, and directions via Google Maps.
Daftar isi:
Location and Contact Information for Johor Bahru Sorting Centre
The Johor Bahru Sorting Centre is a pivotal node in the Shopee Express delivery network. While the precise location might not be officially endorsed by Shopee Express, insights gathered from sources like Google Maps and social media platforms like Facebook offer valuable leads.
There are three suspected locations for the JHB Sorting Centre. The first is the Shopee Express (SOC) situated at 6, Jln Kempas Utama 3/6, 81200 Johor Bahru, Johor, Malaysia. The Google Maps URL for this location is provided here.
Secondly, there’s the Shopee Express Nusajaya Hub, often referred to by users as Shopee snail. This sorting center is located at 59, Jalan Molek 2/4, Taman Molek, 81100 Johor Bahru, Johor, Malaysia. You can find the Google Maps URL for this location here.
For those seeking directions to reach the JHB Sorting Centre, Google Maps proves to be a reliable ally. However, it’s crucial to bear in mind that the provided addresses and directions might have some discrepancies owing to the nature of online information.
In terms of contact information, if your shipment is detained at the JHB Sorting Centre, reaching out to Shopee Express through the contact number provided on their website or app is paramount. Their customer service representatives will furnish you with the latest updates and guide you through resolving any delivery issues.
| Company | Contact Details |
| Shopee Customer Service | [email protected] |
| SPX Customer Service Phone | +603-2777-9222 |
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Understanding Parcel Processing
The operations at the JHB Sorting Centre are fundamental to the timely and efficient delivery of parcels. While official operational hours might not be available, sorting centers typically operate around the clock to manage the influx of shipments.
Upon arrival at the sorting centre, parcels undergo meticulous sorting processes to streamline their onward journey. It’s common for packages to spend less than 24 hours at the sorting centre before being dispatched to their next destination.
During the sorting process, the shipment status remains unchanged, indicating its presence at the JHB Sorting Centre. Once sorting is completed, the status transitions to reflect the departure from the sorting facility.
Addressing Stuck Shipments and Resolutions
Encountering a situation where your shipment remains stagnant at the JHB Sorting Centre can be disconcerting. However, patience is key as the delay could be temporary, often attributable to high shipment volumes during peak periods.
If your shipment exceeds the estimated delivery date and remains stuck at the sorting centre, extending the delivery guarantee and engaging with Customer Service via Live Chat are prudent steps. By providing your order or receipt number, you can seek insights into the reason for the delay and explore potential resolutions.
Should the need arise, initiating a refund request for lost or damaged shipments is recommended. Sellers and Shopee are usually prompt in approving such requests, with funds typically refunded to your Shopee Pay account within 3 x 24 hours.
Read More: Shopee Express U10 Sorting Centre Malaysia
In conclusion, while the exact location of the JHB Sorting Centre might remain elusive, the information provided offers valuable insights into its operations and how to navigate any challenges encountered during the parcel delivery process.
It’s essential to leverage the available resources, such as Google Maps and Shopee Express customer service channels, to ensure a smooth and hassle-free delivery experience.
