Are you facing package delays at Shopee Express’ PHG Sorting Center? This article aims to provide crucial information regarding the center’s address, contact details, operational hours, and Google Maps directions.
| Company | Contact Details |
| Shopee Customer Service | [email protected] |
| SPX Customer Service Phone | +603-2777-9222 |
Daftar isi:
The Enigmatic Address
Unveiling the address of PHG Sorting Centre isn’t straightforward, as Shopee Express doesn’t officially disclose this information. However, our research on Google Maps and Facebook suggests that PHG refers to Pahang, a state in Malaysia.
Tracking Down Potential Locations
Investigating Google Maps, we’ve found several SPX Points and centers in Pahang, but pinpointing the primary warehouse responsible for sorting thousands of parcels remains elusive. One identified location known as Shopee Express Jengka is situated at NO34, Jalan BDS 2, Blok Dagangan Jengka Sejahtera, 26400 Bandar Tun Razak, Pahang, Malaysia. Access it here.
Seeking Precise Details
For the exact location of PHG Sorting Centre, reaching out directly to Shopee Express Customer Service is recommended. They might possess the specific information you seek.
Navigating Package Delays and Resolutions
Unpacking Sorting Procedures
A package bearing the status “Parcel has arrived at sorting facility: Pusat Penyortiran PHG” indicates that it’s still undergoing the sorting process. Upon completion, this status changes to “Parcel has departed from sorting facility.”
Addressing Delays and Solutions
Typically, sorting procedures conclude within hours, but occasional delays spanning over a day can occur, contingent on the volume of incoming parcels, especially during substantial promotions.
Recommendations for Stalled Deliveries
As per @ShopeeMY Twitter CS, if your package is in the queue for sorting at PHG Sorting Center, patience until the expected delivery date is advised. Extending the guarantee period and raising concerns via Live Chat with your tracking or order number is recommended if the package exceeds this date.
Handling Damaged or Missing Packages
Should your package remain in the process and in good condition, it’s prudent to wait at home and extend the guarantee period. However, if the package is lost or concerns arise due to delays, prompt refund requests should be initiated. Typically, refunds are credited to ShopeePay within 3 x 24 hours.
The PHG Sorting Center is a pivotal hub responsible for sorting and distributing packages. While retrieving packages from this location is challenging and not recommended, waiting for the package to arrive, even if delayed in sorting for 1-2 days, usually aligns with the expected delivery timeframe for Regular and Economy Services.
In conclusion, while exact locations may remain undisclosed, we hope this information helps address concerns regarding packages stuck at the PHG Sorting Center. Continuously monitor Shopee Express SPX’s official website for the most up-to-date information.
