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Shopee Express Malaysia

JHB Sorting Centre Insights: Behind the Delivery Process

For those utilizing Shopee Express delivery services and encountering package halts at JHB Sorting Centre, the precise location of this sorting center might raise curiosity.

Jhb Sorting Centre
JHB Sorting Centre
CompanyContact Details
Shopee Customer Service[email protected]
SPX Customer Service Phone+603-2777-9222

Address and Contact Information of JHB Sorting Centre Shopee Express

Kindly note, the information provided isn’t an official address sanctioned by Shopee Express. We’ve strived to gather data regarding this location from sources like Google Maps and social media platforms such as Facebook, which might present some inconsistencies.

Google Maps search highlights three suspected locations as JHB Sorting Centre:

  • First, Shopee Express (SOC) situated at 6, Jln Kempas Utama 3/6, 81200 Johor Bahru, Johor, Malaysia. URL on Google Maps: https://goo.gl/maps/yYxvMZUQnjEmPsiL9.
  • Second, Shopee Express Nusajaya Hub commonly referred to as Shoppe snail, located at 59, Jalan Molek 2/4, Taman Molek, 81100 Johor Bahru, Johor, Malaysia. URL on Google Maps: https://goo.gl/maps/52naGe5jpi53tdn5A.

JHB stands for the IATA code of Senai International Airport situated close to Johor Bahru. The sorting center likely resides in the airport vicinity. Many Shopee Express codes align with IATA codes, such as PEN and MKZ.

In the event of a delivery halt at JHB Sorting Centre, ensure contacting Shopee Express through the provided contact number on their website or Shopee app. They will offer the latest information and assist in resolving your delivery issues.

Operational Details and Actions for Stuck Packages

Regarding the operational hours of JHB Sorting Centre, official information isn’t available. However, sorting centers generally operate 24/7 to manage high shipment volumes.

Don’t worry if your shipment status remains at JHB Sorting Centre for more than a day. Typically, within less than 24 hours of arrival at the sorting center, packages undergo processing and proceed to the next destination.

When the package is in the sorting process, the status won’t change from “parcel has arrived at sorting facility: JHB Sorting Centre.” Once sorting completes, it will switch to “parcel has departed from sorting facility.”

For guidance on reaching the location, utilize Google Maps through the links provided. Nevertheless, please remember the address and directions provided are based on internet-available information and might have inaccuracies.

Addressing Stuck Shipments and Resolutions

As per a quote from Shopee’s Twitter Customer Service (@ShopeeMY), your order is currently in the sorting queue at JHB Sorting Centre. Customers are encouraged to wait until the estimated reception date indicated in the app.

Should this period lapse, extend the delivery guarantee and contact Customer Service via Live Chat. You can inquire about the reason for the delivery delay by mentioning your order number or receipt number.

If the package is still in transit, patience is advisable. Even with delays, the package will eventually safely arrive at the customer’s residence.

Conversely, for lost or damaged packages, promptly file a refund request. Sellers and Shopee will likely agree without much deliberation. Funds will be refunded to your Shopee Pay account within less than 3 x 24 hours.

JHB Sorting Centre handles the rearrangement and distribution of packages to the next Sorting Facility or Delivery Hub. No personnel receive or collect packages, and there are no courier delivery or pickup services.

Kurir Spx 4

In conclusion, while the exact location of JHB Sorting Centre remains undetermined, we hope the shared information provides more insights into the sorting center’s operations.

However, it’s crucial to reiterate that the information provided might have inconsistencies, encouraging you to reach out to Shopee Express for more accurate and updated information.