In the realm of online shopping, understanding the whereabouts of your package is as crucial as making the purchase.
Shopee Express, Shopee’s official delivery service, provides various status updates to keep customers informed about the journey of their parcels. Let’s unravel the meaning behind these cryptic status messages.
Daftar isi:
Unveiling the Key Status Updates
Shopee Express employs a range of status updates to keep customers informed about their package’s journey. Understanding these updates empowers users to navigate the intricacies of the delivery process effectively.
Decoding the Crucial Checkpoints
The journey of a package involves multiple checkpoints, each indicated by a specific status update. From the initial creation of the order to transit hubs and sorting centers, each status signifies a significant step in the delivery process.
Common Statuses and Their Significance
Breaking down some common statuses like “Distribution Center (DC),” “Parcel is being transported to,” and “Your parcel has been delivered” sheds light on where the package is and what stage it has reached in the delivery pipeline.
Shopee Express Delivery Status
| No | Shipment Status | Meaning of Shipment Status |
| 1 | Distribution Center (DC) | Central sorting warehouse for Shopee Express. |
| 2 | First Mile Hub | Warehouse receiving packages from sellers in Shopee Express. |
| 3 | Hub | Transit hub for Shopee Express in each city in Indonesia, used for package storage. |
| 4 | Order has been created | Your package is in Shopee Express’ database with a generated tracking code. |
| 5 | Your parcel is being returned to seller | Package in process to be returned to the seller, also known as a return. |
| 6 | Parcel is being returned to the sorting center | Package is being processed for return to the Shopee Express sorting warehouse. |
| 7 | Parcel has been picked up | Courier has successfully collected the package from the seller and transferred it to the warehouse. |
| 8 | Your parcel has been returned | The package has been returned to the seller through the Shopee Express courier. |
| 9 | Received | The package has been received by the recipient. |
| 10 | Parcel is being transported to | Delivery is in progress to the indicated city. |
| 11 | Parcel is being delivered by courier | Package is in transit to the delivery address by Shopee Express courier. |
| 12 | Parcel has arrived at transit station | Your package has reached the Shopee Express transit hub, signifying successful delivery to the warehouse. |
| 13 | Your parcel has been received by pickup hub | The courier has delivered the package to the warehouse location. |
| 14 | Your parcel has been received by sorting center | The package has been received by the Shopee Express sorting warehouse and is being prepared for delivery to the designated city. |
| 16 | Your parcel is on-hold | The package failed to be delivered and is temporarily held at the Shopee Express warehouse. |
| 17 | Reason: [Inaccessible Location] | Package not delivered due to an unreachable or undetectable delivery address by the Shopee Express courier. |
| 18 | – | Issue with the Shopee Express server or incorrect tracking number input. |
Understanding these status updates is akin to having a roadmap for your package’s journey. By decoding these updates, Shopee Express customers can confidently track their parcels, ensuring a smoother and more informed online shopping experience.
